Frequently Asked Questions
Please read our FAQ before sending us a message
What are the shipping costs for online orders?
Shipping costs are free.
What payment methods are accepted in the online store?
On secretrend.it, the accepted payment methods are: Stripe and Credit Crads.
What are the delivery times?
Delivery is typically made within 24-72 hours from when the courier takes over.
How secure is it to shop on Secretrend - Are my data protected?
Our website has a security certificate. Your data is safe..
What happens exactly after I place an order?
Our Staff processes and fulfills your order within a few hours. You will receive an email confirming your order completion along with a tracking code to monitor shipment progress.
Will I receive an invoice for my order?
Upon order completion, you will receive a regular invoice at the address provided during purchase.